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  • The deadline for delivery of the Products is informed during the purchase procedure, counting from 3 to 5 business days. ​ Deliveries of the Products are carried out from Monday to Friday, from 8 am to 10 pm.


Exceptionally, some deliveries of Products may take place on Saturdays, Sundays and holidays. ​ Up to three delivery attempts will be made at the location informed by the Customer, on alternate days, with an interval of up to 48 hours between one delivery and another. ​


  • If there are three unsuccessful delivery attempts, the Customer understands and accepts that the order will be returned to the Postal Distribution Center. ​ After completing the order, it is not possible to change the payment method and/or the delivery address, request an advance payment or even the priority of delivery.


  • ​ The delivery time informed during the Product purchase procedure takes into account the stock, the region, the invoice issuance process and the Product preparation time. ​


  • The cost of delivery freight is calculated based on the place of delivery, weight and dimensions of the Product.


Emilin Krauzer

company does not

authorize the carrier to:

  • Enter the home where the Product will be delivered;

  • Deliver the Product by alternative means (example: hoisting Product through the window)

  • Open the Product packaging;

  • Carry out delivery to an address different from that shown on the invoice and/or invoice, which is the document sent when selling products and/or international services.

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