POLICY OF
DELIVERY

• The deadline for delivery of the Products is informed during the purchase procedure, counting from 3 to 5 business days. ​ Deliveries of the Products are carried out from Monday to Friday, from 8 am to 10 pm.

 

Exceptionally, some deliveries of Products may take place on Saturdays, Sundays and holidays. ​ Up to three delivery attempts will be made at the location informed by the Customer, on alternate days, with an interval of up to 48 hours between one delivery and another. ​

 

• If there are three unsuccessful delivery attempts, the Customer understands and accepts that the order will be returned to the Postal Distribution Center. ​ After completing the order, it is not possible to change the payment method and/or the delivery address, request an advance payment or even the priority of delivery.

 

• ​ The delivery time informed during the Product purchase procedure takes into account the stock, the region, the invoice issuance process and the Product preparation time. ​

 

• The cost of delivery freight is calculated based on the place of delivery, weight and dimensions of the Product.

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Emilin Krauzer

company does not

authorize the carrier to:

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• Enter the home where the Product will be delivered;

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• Deliver the Product by alternative means (example: hoisting Product through the window)

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• Open the Product packaging;

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• Carry out delivery to an address different from that shown on the invoice and/or invoice, which is the document sent when selling products and/or international services.

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